ANALISIS KEPUASAN MAHASISWA SELAMA PROSES PEMBELAJARAN

Sigit  Setya Wiwaha; Khrisna  Hadiwinata; Rokiyah Rokiyah

Sigit Setya Wiwaha Jurusan Teknik Elektro, Politeknik Negeri Malang
Khrisna Hadiwinata Jurusan Teknik Elektro, Politeknik Negeri Malang
Rokiyah Rokiyah Jurusan Teknik Elektro, Politeknik Negeri Malang

Abstract

COVID-19 that has occurred in various countries including Indonesia has had an impact on the world of education, namely in the field of organizing learning. In the conditions of the COVID-19 pandemic, various innovations are needed so that the learning process can continue as usual because face-to-face learning cannot be carried out. One way out during a pandemic is to utilize information technology to carry out the learning process online. which is very different from offline learning in terms of implementation, learning media, meeting times, material uptake and so on. Therefore this study aims to analyze the achievement of the online learning process on student expectations and satisfaction.

Keywords: Information Technology, learning process, satisfaction